Shipping policy
📦 Shipping Policy
Thank you for your support! All orders are shipped worldwide via USPS (United States Postal Service). Please review the following terms carefully:
1. Processing & Delivery Timeline
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Order Processing: Orders are packed and shipped within 1-3 business days after payment confirmation (excluding holidays).
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Shipping Carrier: USPS exclusively handles all shipments using International First Class Mail or Priority Mail services.
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Delivery Timeline:
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Average transit time is 20 days (from the shipment date).
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⚠️ Important Notes:
This timeline is an estimated average and not a guaranteed delivery date.
Deliveries to remote areas (e.g., parts of South America or Africa) may experience additional 10-15 day delays.
2. Shipping Risks & After-Sales
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Delays/Lost Packages:
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If a package is undelivered 60 days after shipment, contact support for a refund/reship (proof of address required).
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We are not liable for losses due to customs seizures or incorrect addresses.
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Receiving Packages:
A "Delivered" status signifies successful delivery. We recommend:
1️⃣ Reporting missing packages to your local post office.
2️⃣ Contacting us with USPS documentation for resolution.
3. Non-Deliverable Areas
Orders will be automatically refunded if shipped to:
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USPS-restricted countries (e.g., conflict zones).
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Addresses in prohibited areas (military bases, prisons).
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Regions banning specific products (e.g., battery-containing items).
4. Disclaimer
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Uncontrollable Factors: Delays caused by weather, strikes, pandemics, etc., are not eligible for compensation.
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Insurance: Orders over $200 may purchase shipping insurance (contact support).
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Policy Updates: Always refer to the latest version under the [Shipping Policy] link in our website footer.
By placing an order, you acknowledge: International shipping carries inherent delays and accept responsibility for customs clearance.